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Damson VA Solutions

Virtual Business Operations Support

Giving You Back Your Time

Leia Hatley

Your Business, Running Smoothly

Are you finding there aren't enough hours in the day? Disorderly processes? Have an idea you're ready to act on, but don't know where to start? I'm here to help you.

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I'm Leia, a Business Operations Partner and Virtual Assistant supporting Small Business Owners, Consultants and Coaches. To reclaim your time with practical, hands-on support with optimising systems and processes, onboarding and managing projects, events. Less admin. Elevating client experiences.​

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With over 25 years in business administration and operations, I bring structure, clarity and a strategic eye to everything I do.​ I don't just manage tasks, I look at the how and why behind your processes, build automated workflows that work, and give you back the time and headspace to focus on your clients and your business.

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Whether you need support with day-to-day admin and operations, managing the delivery of a project or event, or a smooth and professional onboarding experience for your clients, I've got you covered. Proactive approach that keeps your business moving.

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Reclaim your time. Stay organised. Scale with confidence.

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Take a look at my services below to find the right level of support for you and your business.​​​​​​

Services

Administration
Admin & Operations

Keeping your operations organised, efficient, and under control. Inbox and Calendar Management. Travel planning. File Management. Invoice support.

CRM updates. Documentation. Website updates and Wix website creation.

Project management
Project Management

One-off or ongoing.

Project/ Event planning and coordination.

Helping you plan, structure, and move projects forward with clarity.

Systems and processes
Process & Workflow Optimisation

Optimising systems, processes and workflows. Mapping and design. SOPs. Building and managing Automated Workflows. Guidance and training.

Onboarding process automated
Client Onboarding & Journey Support

Ensuring clients feel welcomed, informed and supported from day one. GoHighLevel/ White Label support. Processes and resource portal to deliver a smooth professional experience. Building and managing Automated Client Onboarding Workflows. Guidance and training.

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